Privacy Policy

Effective Date: [Add Date]

Sri Ganesh Clinic is committed to protecting the privacy and confidentiality of our patients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

1. Information We Collect

We may collect the following information:

🔹 Personal Information

• Full Name
  
  

• Phone Number
  
  

• Address
  
  

• Age / Gender
  
  

• Email address
  
  

• Aadhaar (if required for records)
  
  

🔹 Medical Information

• Medical history
  
  

• Diagnostic reports
  
  

• Prescription details
  
  

• Lab test results
  
  

• X-ray / Ultrasound reports
  
  

🔹 Technical Information (Website / WhatsApp)

• IP address
  
  

• Device information
  
  

• Chat messages
  
  

• Appointment details
  
  

2. How We Use Your Information

We use your information to:

• Provide medical consultation and treatment
  
  

• Book appointments
  
  

• Send reminders and reports
  
  

• Maintain medical records
  
  

• Improve our services
  
  

• Comply with legal and regulatory requirements
  
  

3. Sharing of Information

We do not sell or rent your personal information.

We may share information only:

• With doctors and medical staff involved in your care
  
  

• With laboratory partners for testing
  
  

• If required by law or government authority
  
  

• With payment gateways for billing
  
  

4. Data Security

We take reasonable steps to protect your data:

• Secure storage of medical records
  
  

• Restricted staff access
  
  

• Password-protected systems
  
  

• Encrypted communication (where applicable)
  
  

However, no system is 100% secure.

5. WhatsApp & Online Communication

If you communicate via WhatsApp or website:

• Messages may be stored for record purposes
  
  

• Avoid sharing highly sensitive documents unless required
  
  

• Emergency cases should not rely only on online messaging
  
  

6. Patient Rights

You have the right to:

• Request correction of your information
  
  

• Request copy of your medical records
  
  

• Withdraw consent (where applicable)
  
  

7. Retention of Data

Medical records are retained as per applicable Indian medical regulations.

8. Changes to Privacy Policy

Sri Ganesh Clinic reserves the right to update this policy at any time. Updates will be posted on our website.

📜 Terms & Conditions

1. Medical Disclaimer

• Consultation does not guarantee specific results.
  
  

• Treatment decisions are based on medical assessment.
  
  

2. Appointments

• Appointments are subject to availability.
  
  

• Late arrival may result in rescheduling.
  
  

3. Payments

• Consultation and diagnostic fees must be paid as per clinic policy.
  
  

• Refunds are subject to management approval.
  
  

4. Online Consultation

• Online advice is preliminary.
  
  

• Physical examination may be required.
  
  

5. Emergency

Sri Ganesh Clinic is not responsible for delays caused by emergency overload situations.

📍 Contact Information

Sri Ganesh Clinic
Jiringpada, Phulbani, Kandhamal, Pin-762001
Phone: 7788077110, 8908992255
Email: clinicsriganesh@gmail.com